FAQ - Frequently Asked Questions

taishō - posters

Are the posters available in different colours and sizes?
For a fee of 200 DKK you can purchase a poster in a colour or size outside of our standard range. The price is per custom made poster, which can not be exchanged.

Do you do custom made orders (illustrations from photos etc.)?
Not at the moment. We will let you know on Instagram (@taisho.dk), if we open up for custom made orders.

Is it possible to purchase a frame for my poster?
Yes, you can see our available posters under "Frames".

Can I pick up my poster at your storage and save money on delivery?
Yes, you can. Our poster storage is in Hjørring, so let us know (by phone or email) if you'd like to pick up your poster. We'll arrange everything with our printer for you to pick up.

Can I exchange my poster and get it in a different colour or size?
Yes, within 14 days. Read more about our refund policy here - here you can also find a link for download of a return label. 

SERAMIKKU - ceramics

When will new ceramics be back in stock?
Our next shipment is expected in April. Sign up for pre access here.

Are the ceramics dishwasher safe?
Ceramic is a so-called "open" material, and it is not good to let it soak in water for too long. Therefore it is not completely dishwasher safe and it is at your own risk to put it in the dishwasher. However, in our experience it can be washed in the dishwasher as long as it is not washed on the long and hot program. Also, make sure you dry the ceramics as soon as the machine is done washing.

The ceramics was not as expected - how do I exchange?
You can exchange within 14 days. Read more about our refund policy here - here you can find a link for download of a return label.

Can I pick up my poster at your storage and save money on delivery?
You can pick up your ceramics at our storage space in Vestervig, Thy. If you'd like to pick up, please select "pickup" at check out.